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Order and Collection Timetable

The availability and restrictions on collections are listed below.

Please note: The order must be in the same name as that of the debit card being used to pay for the order and can only be collected by that person.

Order (Euros and US Dollars):Earliest available day for collection in branch*
Before 12 midday MondayTuesday after 2pm
Before 12 midday TuesdayWednesday after 2pm
Before 12 midday WednesdayThursday after 2pm
Before 12 midday ThursdayFriday after 2pm
Before 12 midday FridayMonday after 2pm
Anytime after 12pm on Friday and including Saturday and SundayTuesday after 2pm
Order (All other currencies):Earliest available day for collection in branch:*
Before 12 midday MondayThursday after 2pm
Before 12 midday TuesdayFriday after 2pm
Before 12 midday WednesdayMonday after 2pm
Before 12 midday ThursdayTuesday after 2pm
Before 12 midday FridayWednesday after 2pm
Anytime after 12pm on Friday including Saturday and SundayThursday after 2pm

If your order contains any currency in addition to Euros or US Dollars your collection date will automatically be that of the other currency for the complete order.

Days quoted are dependent on the day being a working day (being a day other than a Saturday, Sunday or public holiday, when banks in London and Edinburgh are open for business ("Working Day")). If one of these days is a public holiday then additional day(s) will be added accordingly.

* Due to delivery restrictions please allow an extra 24 hours for collection from the following stores:

Aberdeen, Arbroath, Dundee, Elgin, Fraserburgh, Inverness and Peterhead